Sent: January-22-16 4:03 PM
To: Nicole MacDuff
Cc: Tim Harris
Subject: EMMA, Great Dane
Hi Tim and Nicole,
I meant to email you earlier but our internet connection has been very choppy.
Yes, all was perfect with our Great Dane EMMA.
She seems to have had a good flight from Montreal to Amsterdam, as she is not at all acting differently from our home before we left Montreal.
Her crate was clean when we got her. We think that she didn’t do any business at all during her flight. The procedures to clear her in Amsterdam were rather long.
It took about three hours but the staff there was very nice and helpful. They had taken Emma out of her travel crate as soon as they got her at the KLM Amsterdam Animal Hotel. They even helped us unscrew our giant crate so that we could fit it in our little van to drive to our new residence in Frankfurt, Germany.
The water in her pale was still mostly frozen so we’re not sure she had had a lot to drink. But she was fine.
And by the way, it was a good idea to keep her coat on her as Tim did. She tends to get cold easily and the temperature was really cold when we left Montreal.
Thanks very much to the whole crew at Manoir Kanisha.
We are very happy with all the services and the comfortable giant crate you constructed especially for our EMMA.
On behalf of Emma and Liza,