FAQ on Pick-up and/or Delivery

It is our pleasure to share the various questions received and the answers provided.  Just select the theme that interest you.

If your question is not included, do not hesitate to E-mail it to us. It will be our pleasure to answer it and share it with our readers.

Your confidential information will not be placed on our website.

Regards,

Nicole MacDuff

======================================================

 

QUESTION: How much does it cost to pickup and deliver my two dogs from my residence. I live on the south shore of Montreal.

ANSWER:

The cost will depend on the distance we have to travel and the size of your dog. We charge a fee per kilometer. When we must use one of our minivan the per kilometer is slightly higher than if we can use our car. If you have a Great Dane and a German Shepherd, we must use two very large crates and use one of our mini van. Depending on the size of your dogs we will bring our own comfortable travel crate. For their safety, your dogs will be transported in a secure travel crate and not left loose in our vehicle.

Using Mapquest, we will calculate the number of kilometers from our Manoir Kanisha postal code (H9P 2W6) to your postal code and multiply this distance by 2. If your home is located at 60 kilometers away from Manoir Kanisha, we will charge the fee for 60km x 2 = 120 km for each trip. The pickup is consider one trip and the delivery is consider another trip. This is the cost for the first pet crate. We will add a small amount of $15/additional crate.  If you have a small dog, we will bring a small crate and we will be able a more economical vehicle. In this case the cost per km will be a little less.

To reduce the time on the road we prefer to transport pets outside of peak traffic period. We have a charge of $25/trip for a location which request that we cross a bridge. As we all know, crossing a bridge mean more time on the road. For the comfort or your best friends, all our vehicles are temperature controlled.

Nicole

=============================

 

=================

1990 - 2021

Thirty-one years of excellent services
to pets and their owners

COORDINATES

Manoir Kanisha
175 Jenkins
Dorval, Québec
H9P 2W6

Tel: 514-631-1755
Fax: 514-636-1203

Email: nicole@manoirkanisha.com

Working hours

08h00 to 12h30 and
13h30 to 18h00
7 days a week
  • Closed to the public on certain holidays
  • To consult our holiday hours, please see « 2020 Holiday Schedule».
METHODS OF PAYMENT:

VISA   MASTERCARD   INTERAC   CASH

YES, we are open!

During the COVID-19 pandemic situation, we would like to reassure you that we are always here to give excellent care of your four-legged best friends. As usual, we clean and disinfect all the pet boarding areas.

One client at a time!

In our reception area, we allow only one client at the time. We have now added new special procedures to clean and disinfect meticulously our surfaces after each client. 1-514-631-1755

Help us!

Leave a REVIEW on GOOGLE REVIEWS and/or on our FACEBOOK PAGE (Click on Like).

Thank you for your collaboration during this difficult crisis,
The Manoir Kanisha Team

Manoir Kanisha is OPEN during COVID-19. We have new procedures to protect our clients and employees.