Pet Relocation


Dogs, Cats, Birds, Rodents, Reptiles… etc.

Pet Travel, Pet Moving, Pet transport, Pet Shipping


Are you moving to Havana, Hawaii, Hong Kong or… to a different city in a distant country? You have a dog, a cat or any other pets to bring along!  Let us pamper your pet during the crazy packing, moving period and relocate your “Best Friend” when you are ready to receive him.

Manoir Kanisha is primarily a boarding facility for domestic pets located on the grounds of the Montreal International Airport (YUL), in Dorval, Quebec.

We are also specialists in the Exportation and Importation of Pets to and from all countries.  Manoir Kanisha is one of the rare Canadian kennels who are also members of IPATA (International Pet Animal Transportation Association). This Association is made up of specialists in the international relocation of animals located in all parts of the world. Thanks to these international resources, we can assure the comfort, well-being and security of your pets during their travels by air and/or by road.

“Pet Relocation is not a trivial activity. Let us simplify your moving project

by taking excellent care of you beloved pet”

For more details read our Chapter 6, on Pet Relocation. We will offer you a free estimate if you complete our PET RELOCATION QUESTIONNAIRE.

International news agencies regularly report problems associated with the air transport of pet animals.  These problems can be avoided by using the services of a professional specialized in this field.  The relocation of pet animals requires much experience, knowledge and meticulous preparation.  The correct flight kennel must be selected appropriate to the breed and dimensions of the animal being transported.  Above all it is essential that this flight kennel satisfies the minimum requirements of the International Air Transportation Association/ Live Animal Regulations (IATA/LAR).  To reduce the stress on your pet, faced with a new unknown situation, it is best practice to train the animal to its flight kennel during a few weeks prior to transport.

The professional pet relocator will listen attentively to the owner’s recommendations to assure the animal’s security and comfort before, during and after the relocation process.  Some animals require specific attention to ensure their well-being.  Others may require medication at specific times (e.g. insulin for the diabetic pet).  In analysing the project it is necessary to consider carefully the climate and weather conditions in the origin, transits and destination cities.

Meeting of our Pet Relocation Team:

Tim (Manager) and Nicole

It is necessary to plan activities in relation to the temperature, the type of destination airport, hours of arrival and departure of each flight, the opening hours for Customs and Agriculture Authorities, obtain the required Import or Export Permits, etc.  Equally we must respect the specific requirements of the selected airlines, as well as the transit and destination countries. If you plan to travel with your pet, it is always best to plan the travel of your animal first and then for yourself, rather than the other way round

An International Network of Pet Relocators at your Service

As members of IPATA (International Pet and Animal Transportation Association) the specialists at Manoir Kanisha have access to competent and devoted pet relocators in most international airports worldwide.

IPATA Members visit Manoir Kanisha during the 2012 Montreal Conference

These IPATA professionals allow us to prepare for the situation your pet will find itself in each foreign location.  We can track the location of your animal and, in the case of a delayed flight or missed connection, ensure that a local pet specialist will keep us advised of the situation.  We will advise you of any changes to the planned operation and the state of your pet in each place.  In return, we request that you advise us by fax or email of the pet’s safe arrival in its new home.



The transportation of birds is always a problem.  The problems are many and various.  Many airlines simply do not want to carry them.  Some countries will not allow their entry.  These initial hurdles are usually based on anxieties over disease, especially zoonoses (those diseases that can be transmitted from birds to humans).  Perhaps the most important of these are avian flu, which has appeared in many outbreaks throughout the world.  Another concern is psittacosis that can be carried by many psittacine (parrot) species or budgerigars.  This can cause respiratory infections in humans and can be difficult to diagnose and treat.

If a country will permit the entry of birds they are usually subject to a period of isolation and inspection for a period prior to shipment.  Although this may not be full quarantine in the true meaning of the term, they can be isolated in a private home.  But even this apparently simple course is subject to inspection and approval of the premises.  There must be no other birds under the same roof.  In Canada it is not permitted in a condo building because nobody knows if other birds may be introduced during the isolation period.  There must not be a pet shop within a certain distance of the dwelling.  The birds must be inspected at the start, during and at the end of the isolation.  The waste bedding and faeces must often be retained for inspection before release.

And then, quite separately from any health controls, there are the CITES (Convention on the International Trade in Endangered Species) regulations to be observed.  Most pet bird species fall into this category, and at the very least one must know the correct Latin Name in order to determine their status.  There are different levels of protection and restriction depending on the rarity of the species.  These regulations basically prevent the capture of any wild birds for sale or export.  Generally the CITES Authority in the exporting country must issue an export permit.  They will often not do this until the importing Authority has issued a CITES import permit.  The first question asked is “Where did you get this bird?”  If the reply is “From a Pet Shop”, the next question will be “Where did the Pet Shop get it from?”, and so on.  Only captive bred species may be traded.

Then one must consider the container requirements for transport by air.  A bird owner may not realise the wide variety of specifications laid down by IATA for the transportation of birds.  There is a big difference between the birds of a naturally crouching nature such as partridge (13 different species), or the magnificence and size of a Blue and Gold Macaw (see photo) (Ara ararauna) which requires a wide cage for its wingspan and considerable space above and below the perch for its head and tail.  IATA lists over 21 varieties of container specifications from day-old chicks to ostriches.

After all this has been considered, there comes the cost of transport.  Just because your lovebird is small, does not mean you can take it with you in the cabin.  Most airlines will require transport in the cargo hold, and even though the cage may be small, there will be a minimum cargo fee and additional AVI (Animaux Vivant = Live Animals) fees which when all added together will probably exceed the cost of your own ticket.  This seems particularly absurd of you are transporting a bird across a land border such as Canada to USA, where the bird could fly across at will.



At Manoir Kanisha our business hours are 8h00am – 12h30 and then between 14h00 – 18h15, every day of the week (except for certain legal holidays when we are closed to the public). If planned in advance, it will be our pleasure to offer a special service before or after our opening hours. There will be an additional fee of $47/hour outside these opening hours. For example, if you wish us to deliver your dog to the airport at 05h00am, we will start at 04h00am to go to the Manoir Kanisha, walk the dog, prepare the crate and deliver him for 05h00am; therefore there will be 4 hours between the time of this service and our opening hour; therefore there will be an additional charge of $47/hour x 4 hours = $188 plus taxes, for this particular service. Another example, if you want to deliver or pick up your pet after hours, let us say 2 hours after we close, at 20h15, then there would be an additional charge of $47/hours x 2 = $94.


Estimate of costs for your animal’s relocation:

To assist us in preparing a detailed estimate of costs for the relocation of your animal, you must absolutely complete our questionnaire. Go to this link:

Pet Relocation Questionnaire…

We aim to provide our clients the best bespoke “Pet Relocation Services”. Do not hesitate to contact us if you require additional information.

Prepare early! There may be long delays before meeting another country’s requirements.

List of our Pet Relocation Services:

International Pet Relocation •  

Pet Moving • Pet Transport • Pet Travel

Dog Transport • Cat Transport  

Transportation of Dogs by Air  • Transportation of Cats by Air

Door-to-Door Services for Pet Relocation

Domestic or International Dog Shipping

Road transport for pets • Animal Road Transport

Pet Shipping by Air  • Pet Transport by Road 

Pet Export • Pet Import 

Crate construction for special animals •

CR 82 Flight Kennel for potentially aggressive dogs


1990 - 2024

Thirty-four years of excellent services to pets
and their owners


We are keen to assist anyone wishing to export a pet, but with the number of animals presently in preparation and in transit, we must have at least 14 days warning prior to any export to prepare the necessary documentation and book the flights.



Manoir Kanisha
175 Jenkins Avenue
Dorval, Quebec (Canada)
H9P 2W6

Telephone: 514-631-1755
: 514-636-1203


08h00 to 12h30 and
13h30 to 18h00
7 days a week